Customer Service Representative - State Farm Agent Team Member
Full Time in Elba
Responsive recruiter
Benefits
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCYWe opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing.Professional development and personal well-being go hand in hand in our office. I invest heavily in my team—supporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community.Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion.I am a proud 2004 graduate of Troy University, where I earned my Bachelor’s degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent.Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability.If you’re looking to join a team that values family, community, professional growth, and a positive work environment, we’d love to meet you.ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $30,000.00 - $40,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none